Customer Centricity
Why do you need a 360 Customer View in Merchandising
Learn how Customer 360 can provide a complete view of customers and drive sales, improve margins, and optimize inventory levels for retailers.
There are many ways to grow your retail business. You can expand your product range, form partnerships, sell on different platforms, or enter new markets or locations.
Expanding into a new or emerging market can significantly benefit retailers looking to expand their business. And, while there are ample opportunities to break into several markets, there are also great risks associated with this horizontal expansion.
Take India as a prime example of a growth market opportunity. Statistica reports that revenue in the Indian apparel market is projected to reach $105.50 billion in 2024. Simultaneously, though, the apparel business remains largely unorganized, with formal retail only expected to account for 45% of sales in 2025. [1]
Still, this projected growth, paired with a burgeoning middle class with disposable income and growing consumer demand for Western clothing, makes India an attractive market to many brands.
However, there are many nuances to consider in order to enter this, or any, new market effectively.
One of the main challenges for international brands is capturing and translating consumer preferences into their assortment.
Tushar Ved, President of Apparel Group India, states, “Entering the Indian market requires careful planning, thorough research, and flexibility. By building a strong understanding of the market, employing effective entry strategies, and adapting to local preferences, Apparel Group plans to introduce new international brands and capture a significant share of the growing Indian retail market.” [2]
Shyam Prasad, CEO of Brand Studio Lifestyle, explains that one of the key investment areas it’s focusing on in order to perform well in the market in the coming year is AI-based tools to help drive growth for various aspects of the business. [2]
To meet these challenges, it is essential for brands to have access to the right data – both market and consumer insights.
The India example can be translated into other emerging or growth market opportunities.
In order to effectively enter any new market and mitigate risk, you need to have a deep understanding of the culture, the consumer, and the competition. Here, market research is critical, but doing so manually is time consuming, and, without people in these spaces, it can be difficult to get a full picture.
Gaining data from retail competitive analysis to understand what other local and global players are doing and, how they are differentiating their assortments and pricing architectures, can give you a realistic window into what’s working.
Technology allows you to quickly get up to speed and understand local nuances, rather than relying on assumptions from similar markets or taking a cookie-cutter approach.
Businesses can incorporate retail technology to allow for a smoother and more profitable experience expanding horizontally.
Retail technology can provide retailers with advanced market analysis tools that gather and analyze data on consumer behavior, preferences, demographics, and spending patterns in the target geographical market.
This data helps retailers understand the local market dynamics and tailor their product offerings, pricing strategies, and marketing campaigns accordingly.
Learn how to localize your market expansion strategy across geographies with EDITED’s Retail Intelligence Platform. Book a meeting here.
Sources: