Report
Discoveries From the EDITED Customer-Centricity Index – Key Report Insights
Enhance your business's customer-centric approach. Discover the results and key findings from our customer-centricity assessment.
In this must-read Gartner® report, uncover the top trends defining retail success in 2025 — and how CIOs can turn disruption into opportunity.
In our view, the report highlights:
EDITED’s AI-powered market and consumer intelligence is a crucial component of retail transformation.
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Gartner, Top Retail Trends for CIOs in 2025, By Hanna Karki, Robert Hetu, Sandeep Unni, Mim Burt, Tom Nolan, Max Panther Hammond, Kelsie Marian, Jonathan Kutner, Ellen Eichhorn, Michelle DeClue, 6 February 2025
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