In this must-read Gartner® report, uncover the top trends defining retail success in 2025 — and how CIOs can turn disruption into opportunity.

In our view, the report highlights: 

  • Empower People with Technology: Equip both associates and consumers with tools that elevate experience, productivity, and satisfaction.
  • Accelerate Innovation & Collaboration: Drive agility and cross-functional collaboration with emerging technologies and smarter, faster decision-making.
  • Unify the Retail Ecosystem: Eliminate silos and connect physical and digital operations to deliver seamless, unified commerce.

EDITED’s AI-powered market and consumer intelligence is a crucial component of retail transformation.

Get complimentary access to the research by filling out the form.

 


Gartner, Top Retail Trends for CIOs in 2025, By Hanna Karki, Robert Hetu, Sandeep Unni, Mim Burt, Tom Nolan, Max Panther Hammond, Kelsie Marian, Jonathan Kutner, Ellen Eichhorn, Michelle DeClue, 6 February 2025

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