Report
Gartner® Report: Hype Cycle™ for Retail Technologies, 2024
Gartner names EDITED a sample vendor for competitor and market intelligence in its 2024 Hype Cycle Retail Technologies research.
In an effort to help brands and retailers understand where their business ranks in terms of being customer-centric, we put together a self-assessment that shows teams where they sit on the customer-centricity experience index.
This report details the results of the customer-centricity assessment and our key findings.